Privacy Policy

Verbatimly respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information is collected and used when you create an account, complete tasks, interact with the platform, or otherwise use Verbatimly services.

Verbatimly operates as a digital transcription and task marketplace. The platform connects clients who need supported digital work with contributors who complete tasks such as transcription, writing, and voice recording.

1. Information We Collect

The information we collect depends on how you use Verbatimly and the features available to your account.

Account Information

When you create an account, we may collect information such as:

• Username or account name
• Email address
• Password credentials stored using appropriate password hashing
• Other information required to create and maintain your account

Verification Information

Where account verification is required, Verbatimly may collect information such as a phone number and verification information needed to confirm account ownership and protect the platform from abuse.

Task and Contribution Data

When you participate in tasks, we may collect and store information associated with your contributions, including:

• Transcription submissions
• Written submissions
• Voice recordings
• Task responses and other submitted content
• Task status, review results, and contribution history

Payment and Withdrawal Information

If you request a withdrawal, we may collect the payment information required to process that request. Depending on the withdrawal method, this may include information such as a PayPal email address or cryptocurrency wallet address.

You should only provide payment information through the designated Verbatimly account or withdrawal interfaces.

Technical and Usage Information

Like most online platforms, Verbatimly may collect technical information associated with your use of the service, such as IP address, browser information, device information, pages visited, and interaction information. This information can help us operate, secure, troubleshoot, and improve the platform.

2. How We Use Information

Information collected through Verbatimly may be used to:

• Create, maintain, and secure user accounts.
• Verify accounts and help prevent fraudulent activity.
• Provide access to available tasks and platform features.
• Receive, process, and review task submissions.
• Maintain contribution and reward records.
• Process eligible withdrawal requests.
• Maintain contributor levels and other applicable account features.
• Communicate important account and service information.
• Detect abuse, spam, manipulation, and unauthorized activity.
• Monitor platform performance and improve our services.
• Comply with applicable legal or regulatory requirements.

3. Task Data and Client Access

Verbatimly facilitates digital work between clients and contributors. Some task content submitted through the platform may therefore need to be made available to the relevant client for the purpose for which the task was created.

Depending on the task, this may include audio recordings, transcripts, written content, or other task-related submissions.

We aim to provide only the information necessary for the relevant task or service. Personal account information such as passwords and payment credentials is not intended to be included in ordinary client-facing task submissions.

4. Information Sharing

Verbatimly does not sell personal information simply as a source of advertising revenue.

Information may be shared when reasonably necessary to operate the platform, including with:

• Clients: task-related submissions required to fulfill the relevant work.
• Service providers: third parties that help operate services such as communications, hosting, verification, payments, or other platform infrastructure.
• Legal authorities: where disclosure is required by applicable law, regulation, legal process, or a valid request.
• Security and fraud prevention services: where necessary to detect or prevent abuse and protect the platform.

5. Account Security

We take reasonable measures to protect information stored within Verbatimly from unauthorized access, alteration, disclosure, or destruction.

Passwords are stored using password hashing rather than being retained as plain text. Access to sensitive account and withdrawal information is restricted according to the operational needs of the platform.

No internet-based service can guarantee absolute security. You are responsible for protecting your account credentials and should notify us if you believe your account has been compromised.

6. Cookies and Similar Technologies

Verbatimly may use cookies or similar technologies that are necessary for account authentication, security, session management, preferences, analytics, or other platform functionality.

Disabling certain cookies may affect the functionality of parts of the platform.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain account and transaction records, resolve disputes, prevent abuse, enforce applicable agreements, and comply with legal obligations.

Different types of information may therefore be retained for different periods depending on their purpose.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Ask about how your information is being used.
• Object to or restrict certain processing where applicable.

Some information may need to be retained where required for legitimate operational, security, contractual, or legal purposes.

9. Account Deletion

If you want to close your Verbatimly account, you may contact the appropriate support channel or use any account-deletion functionality made available on the platform.

Deleting an account does not necessarily mean that every associated record is immediately removed. Certain information may need to be retained for security, fraud prevention, financial records, dispute resolution, or legal compliance.

10. Children's Privacy

Verbatimly is not intended for individuals who are not legally permitted to participate in the types of digital work offered through the platform. Users should meet the applicable age and eligibility requirements before creating an account or completing tasks.

11. Changes to This Policy

We may update this Privacy Policy when our services, practices, technology, or legal requirements change. When changes are made, the updated version will be published on this page with a revised effective or update date.

You should periodically review this page to remain informed about how Verbatimly handles information.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact Verbatimly through the official support channel provided on the platform.